Privacy Policy

1. Introduction

Welcome to G-ADU IT Consult ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

This policy applies to all information collected through our website (gaduitconsult.net), our IT services including CCTV installation, web development, Tally training, Starlink installation, POS software, networking installation, server management, IT consultation, and any related services or events.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or consultation for our IT services
• Fill out contact forms or inquiry forms on our website
• Subscribe to our newsletter or blog updates
• Register for training programs (Tally, General IT Training)
• Purchase products or services from us
• Communicate with us via email, phone, or WhatsApp

Personal information may include: Full name, email address, phone number, business name, physical address, payment information, job title, company information, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device information (mobile, desktop, tablet)

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior. These help us improve website functionality, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

• Service Delivery: To provide, maintain, and improve our IT services (CCTV installation, web development, networking, etc.)
• Communication: To respond to inquiries, send service updates, appointment confirmations, and technical support
• Marketing: To send promotional materials, newsletters, and information about new services (with your consent)
• Payment Processing: To process transactions and send invoices for services rendered
• Training Programs: To manage registrations, send course materials, and issue certificates for Tally and IT training
• Website Improvement: To analyze usage patterns and optimize user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats
• Business Operations: To maintain records, conduct analytics, and improve our business processes

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

• Payment processors for secure transaction handling
• Email service providers for newsletter distribution
• Cloud storage providers for data backup
• Website hosting and maintenance services
• Analytics providers (e.g., Google Analytics)

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of others.

5. Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers with firewall protection
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Employee training on data protection and confidentiality
• Regular data backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

You have certain rights regarding your personal information. Depending on your location and applicable laws, you may have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Data Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to your request within 30 days.

7. Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality
• Provide personalized content and recommendations
• Analyze traffic and user behavior

Types of cookies we use:

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand website usage
• Functional Cookies: Remember your preferences
• Marketing Cookies: Track visits across websites for advertising purposes

You can control and manage cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

• The nature of the information collected
• The purpose for which it was collected
• Legal, regulatory, or contractual obligations
• Business operational needs

When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving any privacy concerns you may have and will respond to your inquiry within 5 business days.